For CEOs, founders and managers of growing SMEs
Sales, staff tasks, approvals and payments are scattered across WhatsApp and dozens of Google Sheets. OSYS brings them into one system with 18 modules, so you see what is happening today and act before it is too late.
Sales this month
+18% vs last monthRM 128,400
Leads
1,204
Quotations
312
Won
86
Attendance today
42 / 45
3 on leave · 0 late
Needs action
Sound familiar?
Illustration. Names and messages are examples.
Sales & Operations Team
Boss, Aina, Hafiz, Mei Ling, Siti, +7
Boss
Morning team. Who has updated yesterday's sales report?
8:02
Aina
Already updated in my sheet, boss
8:15
Hafiz
Which sheet? The new one or the old one?
8:16
With OSYS
Then come the spreadsheets
“Just fill in the sheet” sounds simple, until a manager has to open dozens of files every morning just to find out who did what yesterday.
Without OSYS
30 files · 7 not updatedWith OSYS
1 dashboard · live+ 5 more staff · sample data
For the sales team
Salespeople should be selling. But every sale is followed by admin in five different places, and the buzz of closing gets lost in a spreadsheet.
Without OSYS
1 sale · 5 extra chores“I already closed the sale. Why am I still filling in forms?”Every salesperson, every day.
With OSYS
1 click · everything updatesSalesperson confirms the order
One action, done once
Sales time is for selling, not updating.Reports and dashboards are built from the same record.
A day without OSYS
Seven problems, one day. When data is scattered, a manager's time goes into chasing information, not leading the team.
8:45 am
TiredOpen 27 Google Sheets to find out who followed up yesterday.
With OSYS: One dashboard shows every staff member's activity, with proof attached.
10:00 am
StressedThe first 40 minutes of the meeting go to compiling numbers. Sales and finance bring different figures.
With OSYS: Every department works from the same record, so the meeting goes straight to decisions.
11:30 am
FrustratedAn angry customer. Nobody replied to yesterday's WhatsApp lead.
With OSYS: Every lead is assigned to an owner with a follow-up date and reminder.
1:00 pm
StuckThe boss is out. Six approvals are stuck in WhatsApp.
With OSYS: Multi-level approvals with notifications, approved from a phone.
3:00 pm
Losing patienceStaff say “done”. There is no proof, and the original task has sunk in the group chat.
With OSYS: Tasks have an owner, a deadline, a status and proof attached.
5:30 pm
FumingWorking out commission by hand. Two salespeople dispute the numbers.
With OSYS: Commission is calculated from actual sales, with a statement for every agent.
9:00 pm
Burnt outLast month's report still isn't done. Next month's planning is postponed again.
With OSYS: Reports are always current. Planning uses today's data, not last month's.
If three of these seven happen in your company, OSYS was built for you.
See plansBy department and role
7 departments · 41 common problems
“I just want to know how the company is doing today, without asking five people.”
Meetings spent compiling data from many places
The management dashboard is ready before the meeting starts.
Numbers change depending on who you ask
Every department works from the same record, so there is one answer.
Problems only show up when it is too late
Sales, overdue payments and pending actions are visible every day.
Every approval goes through you, so you can never switch off
Set approval flows and limits. You only review what matters.
The business depends on the one person who “knows everything”
Processes, customers and documents stay in the system even when staff leave.
Paying for many tools that do not talk to each other
One system, one login and one subscription bill.
“My time goes into asking “is it done yet?”, not leading the team.”
No proof that staff did the work
Every task has a status, notes and proof attached.
Dozens of Google Sheets to check every day
One view for the whole team, updated live.
Tasks sink in the WhatsApp group
Every task has an owner, a deadline and a priority.
Appraisals based on feeling, not data
Task scores and KPIs are calculated from real work over the period.
No idea who is overloaded and who has capacity
Task views by staff and department show the workload.
Planning keeps getting postponed because the data is incomplete
Current data is always there, so planning can happen any time.
“Plenty of leads come in, but I'm not sure how many actually get followed up.”
Even after closing, you update reports and statuses in many places
Record the order once, and lead status, the sales report and commission update themselves.
WhatsApp leads slip through or get replied to twice
Every lead is assigned to one owner with a follow-up date.
A salesperson leaves and the customer list leaves with them
Customer history and conversations stay on the company record.
Quotations take too long and the customer goes to a competitor
Quotations from the company price list are ready in minutes, with a PDF.
Prices and discounts differ from one salesperson to another
Discounts above the limit need a manager's approval.
Follow-up depends on memory
Follow-up status and reminders for every lead.
No view of the sales coming in this month
Pipeline and sales forecast in Pro.
“Leads come from Facebook, Instagram, TikTok and WhatsApp. Just knowing which ones turn into sales is hard.”
Leads from each social channel and form sit in different places
OSYS lead links and forms collect every lead in one list, with the source recorded.
No idea which campaign brings real sales
Each lead's source is tracked through to a won sale.
The marketing report is compiled by hand every week
Marketing reports by source, on the same dashboard as sales.
Ad leads are followed up late and the ad budget is wasted
New leads go straight to a salesperson with a follow-up reminder.
Design requests come through WhatsApp and deadlines slip
Creative requests and media assets are managed as tasks with a status.
“At month end my time goes into compiling attendance, leave and claims from different files.”
Compiling attendance, leave and claims reports from many files
It is all in one system already, so HR reports are ready when needed.
Attendance records are inaccurate and easy to dispute
Staff clock in and out from their phone, with a clear time record.
Leave is requested over WhatsApp and balances are counted by hand
Leave requests and approvals in the system, with balances updated automatically.
Staff documents are scattered and expiry dates get missed
Staff documents kept in one place, with expiry reminders in Pro.
Memos and policies do not reach every staff member
Memos are sent to staff directly through the system.
Year-end EA forms and PCB are a scramble
Payroll records and statutory deductions ready for EA forms in Pro.
“Payment proofs are in WhatsApp, Excel and email. Month end is always chaos.”
Not sure who has paid and who is overdue
Payment status, deposits and balances for every customer in one place.
Matching WhatsApp payment proofs to invoices one by one
Payment proof is uploaded to the order and goes straight to the verification queue.
Payroll and commission are calculated by hand
Payroll and commission are prepared from HR and sales records in the same system.
Claim receipts go missing and approvals are slow
Claims are submitted with a photo of the receipt and approved level by level.
Purchases are made without clear approval
Purchase requests go through the finance approval queue.
The boss asks about cash flow and the report is not ready
Live collections and outstanding amounts, with a cash-flow forecast in Pro.
“The order is confirmed, but the operations team always gets half the information.”
Information is lost in the hand-off from sales to operations
A confirmed order becomes a job with the full details.
Every staff member does the work their own way
SOPs are published in the system, with staff acknowledgement.
Stock runs out without warning
Stock balances and low-stock status for every item.
No idea who is holding the laptop, the projector or other assets
An asset register with the holder, serial number and transfer history.
Projects run late and nobody notices
A clear project timeline, milestones and progress.
5 suites · 18 modules
Pick a suite to see its screen. Each suite combines several modules that share the same staff, customers and records. Upgrade to Pro only for the suites that need it.
Leads
128 this monthPuan Rosnah
Seri Maju Services
Website form
Klinik Sejahtera
Referral
Tadika Ceria
Walk-in
Quotation Q-1042
DraftSeri Maju Services
Leads, quotations and orders in one flow, from first enquiry to hand-off.
Staff records, attendance, leave, claims and payroll in one place.
Clear owners, deadlines and the know-how your team follows.
Payments, approvals, payroll payouts and commission under control.
Know what is in stock and who holds each company asset.
Industry packs add their own fields and workflows on top of this core. OSYS is rolling out in stages. Screens use sample data; confirm which features are available for your company before subscribing.
For every kind of business
Every organisation has customers, staff, work, money and assets. The five OSYS suites manage all five, so the same core fits a service company, a travel agency, a café, a clinic, a school, a mosque or an insurance agency. Pick your industry to see an example.
Maintenance, cleaning, workshops, agencies and consultancies
In OSYSIn your business
Travel agencies, umrah and ziarah operators, tour operators
In OSYSIn your business
Restaurants, cafés, caterers and cloud kitchens
In OSYSIn your business
Homestays, budget hotels, resorts and chalets
In OSYSIn your business
GP, dental, physiotherapy and aesthetic clinics
In OSYSIn your business
Private schools, kindergartens, nurseries, tuition centres and academies
In OSYSIn your business
Mosques, surau, NGOs and associations
In OSYSIn your business
Insurance and takaful agencies, financial advisers
In OSYSIn your business
Example uses of the five core suites. Industry packs, with fields, terms and workflows specific to each industry, are in development and rolling out in stages.
Don't see your industry?
The same core fits most organisations that have customers, staff and payments. Tell us how you work and we will show you how it maps.
Ask about my industryOne record, every team
WhatsApp and form enquiries land in OSYS with the right owner and a follow-up date. Nobody has to forward screenshots.
Where OSYS comes from
OSYS began as the in-house system of a travel company handling tens of thousands of leads, thousands of travellers and a sales team every day. Every module was tested in real daily work before being offered to other companies.
Already proven in daily operations
The dashboard from that operation. Names and RM figures are blurred, and the trend chart is illustrative.
How it works
Start with the departments that hurt most, whether HR, sales or finance, on a plan that fits your team size.
We configure roles, workflows and your existing data so your team starts with real records, not a blank screen.
Staff work in one place, managers see live dashboards, and you add suites as the company grows.
One subscription
Sales runs on one tool, HR on another, tasks and stock on something else. Each has its own bill, login and data. Here is the maths for a 20-person company.
Example: 20 staff, 5 of them in sales
CRM and lead follow-up
Cost per month: from RM140/month
Brand A CRM system
Included: Sales & CRM
HR, leave and claims
Cost per month: from RM170/month
Brand B HR system
Included: People & HR
Payroll
Cost per month: from RM170/month
Brand B payroll add-on
Included: People & HR
Tasks and projects
Cost per month: from RM720/month
Brand C task and project tool
Included: Work & SOP
SOPs and knowledge
Cost per month: from RM800/month
Brand D docs and SOP tool
Included: Work & SOP
Inventory and stock
Cost per month: from RM116/month
Brand E inventory system
Included: Inventory & Assets
Commission and payment approvals
Manual work
Spreadsheets, forms and WhatsApp
Included: Finance
5 separate tools
At leastRM2,116/month
5 bills, 5 logins, data in 5 places
OSYS Growth
RM699/month
All 5 suites, 1 Pro upgrade, up to 50 users, 100 GB storage
A difference of about RM1,400 a month, with all your data in one place.
See plansPricing
Choose your team size and suites. Upgrade to Pro only where you need it.
Billed monthly. Your first month is 80% off, with all 5 suites unlocked at Pro to try. From month two you keep the suites your plan covers.
For small teams starting with their two most important workflows.
Then RM149/month
For growing SMEs bringing several departments onto one system.
Then RM299/month
All 5 suites at Standard, plus one suite upgraded to Pro.
Then RM699/month
For multi-team companies that need Pro controls in several areas.
Then RM1,299/month
Swipe to see the other plans
Need more? Users, suites, Pro upgrades and storage (RM10 per 10 GB a month) can be added later.
Access control and audit records are built into every suite.
Separate company data
Each company's records are isolated and never mixed with other OSYS customers.
Role-based access
Staff only see the modules and records their role allows.
Audit trail
Important changes are recorded, so management knows who did what, and when.
OSYS (One System Solutions) is online business management software for Malaysian SMEs. It brings sales and CRM, people and HR, tasks and SOPs, finance, and inventory and assets into one system with 5 suites and 18 modules, so owners and managers see the whole company in one place.
Plans start at RM149 a month: Workspace RM149 (5 users), Starter RM299 (20 users), Growth RM699 (50 users), Business RM1,299 (100 users). Enterprise is quoted. Your first month is 80% off, paying yearly gives you 2 months free, and prices exclude applicable taxes.
Standard gives each suite its records, daily workflows, approvals and standard reports, and is enough for most companies. Pro adds advanced controls to that suite, such as a sales pipeline with lead scoring, multi-level approvals, bank statement matching or capacity planning. Upgrade only the suites that need it, for RM149 a month each.
Your first month is 80% off the plan price and all 5 suites are unlocked, Standard and Pro, so your team can try the full system. From month two you keep the suites your plan covers. Nothing is upgraded or charged automatically.
The five core suites handle customers, staff, work, finance and assets, so they fit most kinds of business, from service companies and travel agencies to clinics, schools and mosques. Industry packs with specialised fields and workflows are rolling out in stages. Tell us your industry and we will confirm what is available today.
Yes. The People, HR & Payroll suite keeps basic payroll records and basic statutory information at Standard. The Pro upgrade adds PCB and statutory deduction records, payroll reconciliation and payslips, EA form preparation and Form E / CP8D readiness. Payroll payouts are tracked in the Finance suite.
Yes. OSYS is an online system that runs in a web browser, so you can use it on a phone, tablet or computer without installing software.
Each company's records are isolated and never mixed with other OSYS customers. Staff only see the modules and records their role allows, and important changes are recorded in an audit trail, so management knows who did what, and when.
Not if you set up yourself. Assisted onboarding, where we configure roles, workflows and import your existing data, is a one-time fee from RM499 and is included free on yearly plans.
Yes. Extra users cost RM8 to RM15 per month depending on your plan, and extra storage is RM10 per month for every 10 GB. On Workspace and Starter, each extra suite is RM79 per month, and any suite can be upgraded to Pro for RM149 per month. Growth and above already include all 5 suites.
No. OSYS can run alongside your existing tools. Integrations and API connections are scoped and quoted for your setup.
Yes. The OSYS team is based in Malaysia and helps you from onboarding through daily operations.
Tell us your team size and the suites you need. We set up your workspace with all 5 suites unlocked for the first month and guide your team through it.
